From Bright Pattern Documentation
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= Methods = | = Methods = | ||
* [[Embedded-agent-desktop-sdk-specification/Methods/Overview | Overview]] | * [[Embedded-agent-desktop-sdk-specification/Methods/Overview | Overview]] | ||
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* [[Embedded-agent-desktop-sdk-specification/Methods/singleStepConference | singleStepConference]] | * [[Embedded-agent-desktop-sdk-specification/Methods/singleStepConference | singleStepConference]] | ||
Completing and Terminating an Interaction | Completing and Terminating an Interaction | ||
| − | * [[Embedded-agent-desktop-sdk-specification/Methods/ | + | * [[Embedded-agent-desktop-sdk-specification/Methods/setDisposition | setDisposition]] |
| + | * [[Embedded-agent-desktop-sdk-specification/Methods/terminateInteraction | terminateInteraction]] | ||
| + | * [[Embedded-agent-desktop-sdk-specification/Methods/completeInteraction | completeInteraction]] | ||
| + | * [[Embedded-agent-desktop-sdk-specification/Methods/completeInteractionWithDisp | completeInteractionWithDisp]] | ||
Call Recordings Control | Call Recordings Control | ||
| − | * [[Embedded-agent-desktop-sdk-specification/Methods/ | + | * [[Embedded-agent-desktop-sdk-specification/Methods/muteCallRecordings | muteCallRecordings()]] |
| − | + | * [[Embedded-agent-desktop-sdk-specification/Methods/unmuteCallRecordings | unmuteCallRecordings()]] | |
| − | + | * [[Embedded-agent-desktop-sdk-specification/Methods/getCallRecordingStatusCallback | getCallRecordingStatus(callback)]] | |
| − | + | * [[Embedded-agent-desktop-sdk-specification/Methods/startCallRecordingCallback | startCallRecording(callback)]] | |
| − | + | * [[Embedded-agent-desktop-sdk-specification/Methods/stopCallRecordingCallback | stopCallRecording(callback)]] | |
| + | * [[Embedded-agent-desktop-sdk-specification/Methods/muteCallRecordingCallback | muteCallRecording(callback)]] | ||
| + | * [[Embedded-agent-desktop-sdk-specification/Methods/unmuteCallRecordingCallback | unmuteCallRecording(callback)]] | ||
Latest revision as of 04:02, 29 May 2024
Methods
Agent State
Dialing and Transfers
Completing and Terminating an Interaction
Call Recordings Control