From Bright Pattern Documentation
No edit summary |
Updated via BpDeleteTranslateTags script |
||
| (5 intermediate revisions by 3 users not shown) | |||
| Line 1: | Line 1: | ||
= Hold Music= | |||
== What format can be used for hold music? == | == What format can be used for hold music? == | ||
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format. | ||
Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | ||
| Line 8: | Line 8: | ||
[[Category:FAQ]] | [[Category:FAQ]] | ||
Latest revision as of 04:02, 29 May 2024
• 日本語
Hold Music
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.