From Bright Pattern Documentation
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= Exporting Recordings= | |||
== How do I get internal call recordings that are not associated with a service to be exported? == | == How do I get internal call recordings that are not associated with a service to be exported? == | ||
The calls must be associated with a service to be available for export. Refer to the ''Contact Center Administrator Guide'', section [[contact-center-administrator-guide/ServicesandCampaignsOverview|Services & Campaigns]] and section [[contact-center-administrator-guide/ResultsTab|Results Tab]] for more information on setting up services and exporting call recordings. | The calls must be associated with a service to be available for export. Refer to the ''Contact Center Administrator Guide'', section [[contact-center-administrator-guide/ServicesandCampaignsOverview|Services & Campaigns]] and section [[contact-center-administrator-guide/ResultsTab|Results Tab]] for more information on setting up services and exporting call recordings. | ||
[[Category:FAQ]] | |||
[[Category:FAQ]] | |||
Latest revision as of 04:02, 29 May 2024
• 日本語
Exporting Recordings
How do I get internal call recordings that are not associated with a service to be exported?
The calls must be associated with a service to be available for export. Refer to the Contact Center Administrator Guide, section Services & Campaigns and section Results Tab for more information on setting up services and exporting call recordings.