From Bright Pattern Documentation
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= About = | |||
The ''Twitter Integration Guide'' explains the steps required to integrate your Twitter account with your Bright Pattern Contact Center environment, which is for the purpose of allowing Direct Messages (DMs) to be processed as chat interactions. | The ''Twitter Integration Guide'' explains the steps required to integrate your Twitter account with your Bright Pattern Contact Center environment, which is for the purpose of allowing Direct Messages (DMs) to be processed as chat interactions. | ||