From Bright Pattern Documentation
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| '''Type''' | | '''Type''' | ||
| '''Description''' | | '''Description''' | ||
| '''Example''' | |||
|- | |- | ||
| service name | | service name | ||
| function | | function | ||
| Service name | | Service name | ||
| "Customer Service" | |||
|} | |} | ||
Revision as of 21:20, 27 March 2019
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selectService
Selects a configured service (e.g., voice, chat, etc.) by name.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.selectService(service name)
Parameters
| Parameter | Type | Description | Example |
| service name | function | Service name | "Customer Service" |
Response
Empty. In response to the request, the service to be used for interactions changes to the specified service name.
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