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<translate>= Hold Music= | <translate>= Hold Music= <!--T:1--> | ||
== What format can be used for hold music? == | == What format can be used for hold music? == <!--T:2--> | ||
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time. | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time. | ||
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Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | ||
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[[Category:FAQ]]</translate> | [[Category:FAQ]]</translate> | ||
Revision as of 22:09, 16 September 2019
• 日本語
<translate>= Hold Music=
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.</translate>