From Bright Pattern Documentation
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== What format can be used for hold music? == <!--T:2--> | == What format can be used for hold music? == <!--T:2--> | ||
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format. | ||
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Revision as of 22:56, 15 September 2023
• 日本語
<translate>= Hold Music=
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 kHz format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.</translate>