From Bright Pattern Documentation
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There are three privileges related to the wallboard application: | There are three privileges related to the wallboard application: | ||
− | # [[Contact-center-administrator-guide/Privileges#Access_Real-time_Stats_API|Access Real-time Stats API]] - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop | + | # [[Contact-center-administrator-guide/Privileges#Access_Real-time_Stats_API|Access Real-time Stats API]] - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop top menu bar. |
# [[Contact-center-administrator-guide/Privileges#Customize_Wallboards|Customize Wallboards]] - This privilege allows users with access to wallboards to create and customize them. | # [[Contact-center-administrator-guide/Privileges#Customize_Wallboards|Customize Wallboards]] - This privilege allows users with access to wallboards to create and customize them. | ||
#[[Contact-center-administrator-guide/Privileges#Push.2FPull_Global_Wallboards|Push/Pull Global Wallboards]] - This privilege allows users with access to wallboards [[Wallboard-builder-reference-guide/GlobalWallboards#Push.2FPull_Functionality|Push/Pull]] functionality. | #[[Contact-center-administrator-guide/Privileges#Push.2FPull_Global_Wallboards|Push/Pull Global Wallboards]] - This privilege allows users with access to wallboards [[Wallboard-builder-reference-guide/GlobalWallboards#Push.2FPull_Functionality|Push/Pull]] functionality. |
Revision as of 18:03, 1 March 2022
• 日本語
<translate>= Requirements= Users may edit a wallboard’s layout when granted the privilege Customize Wallboards. Privileges are granted by system administrators of your contact center from the Configuration > Users & Teams > Roles > Properties section of the Contact Center Administrator application.
There are three privileges related to the wallboard application:
- Access Real-time Stats API - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop top menu bar.
- Customize Wallboards - This privilege allows users with access to wallboards to create and customize them.
- Push/Pull Global Wallboards - This privilege allows users with access to wallboards Push/Pull functionality.
If you are not sure if you have the appropriate wallboard privileges, contact your system administrator.
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