From Bright Pattern Documentation
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Users are individuals with access to the Bright Pattern system. Roles are a combination of privileges that allow a user to access specific functionality and define work permissions within the Bright Pattern Contact Center (BPCC). Grouping individual users into roles is necessary for operations organization. | Users are individuals with access to the Bright Pattern system. Roles are a combination of privileges that allow a user to access specific functionality and define work permissions within the Bright Pattern Contact Center (BPCC). Grouping individual users into roles is necessary for operations organization. | ||
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Revision as of 23:58, 10 August 2022
• 5.19
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