From Bright Pattern Documentation
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| − | + | = Variables and Expressions Overview = | |
In order to maximize the effectiveness of your scenarios, this guide provides reference material on variables, expressions. Variables and expressions allow your scenarios to pass information from your customers to your contact center and agents, as well as parse data. | In order to maximize the effectiveness of your scenarios, this guide provides reference material on variables, expressions. Variables and expressions allow your scenarios to pass information from your customers to your contact center and agents, as well as parse data. | ||
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*[[scenario-builder-reference-guide/Reference/VariablesandExpressions/FloatingPointExpressions | Floating Point Expressions]] | *[[scenario-builder-reference-guide/Reference/VariablesandExpressions/FloatingPointExpressions | Floating Point Expressions]] | ||
*[[scenario-builder-reference-guide/Reference/VariablesandExpressions/Built-inFunctions | Built-in Functions]] | *[[scenario-builder-reference-guide/Reference/VariablesandExpressions/Built-inFunctions | Built-in Functions]] | ||
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Latest revision as of 04:03, 29 May 2024
Variables and Expressions Overview
In order to maximize the effectiveness of your scenarios, this guide provides reference material on variables, expressions. Variables and expressions allow your scenarios to pass information from your customers to your contact center and agents, as well as parse data.