From Bright Pattern Documentation
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Sets the [[agent-guide/HowtoEnterDispositionsandNotes|disposition]] for the current interaction to the value corresponding to the [[contact-center-administrator-guide/DispositionsTab|alphanumeric code specified for this disposition]]. | Sets the [[agent-guide/HowtoEnterDispositionsandNotes|disposition]] for the current interaction to the value corresponding to the [[contact-center-administrator-guide/DispositionsTab|alphanumeric code specified for this disposition]]. | ||
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| "12345" | | "12345" | ||
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Latest revision as of 04:13, 29 May 2024
Set Disposition
Sets the disposition for the current interaction to the value corresponding to the alphanumeric code specified for this disposition.
Request
Syntax
setDisposition(dispositionCode);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| dispositionCode | String | Required | The numeric code of the desired disposition | "12345" |