From Bright Pattern Documentation
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*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts | How to Add an Integration Account]] | *[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts | How to Add an Integration Account]] | ||
*[[tutorials-for-admins/HowtoIntegrateFacebookMessenger | How to Integrate Facebook Messenger]] | *[[tutorials-for-admins/HowtoIntegrateFacebookMessenger | How to Integrate Facebook Messenger]] | ||
| + | Other | ||
| + | *[[tutorials-for-admins/HowtoDisplayCallingListColumnsinAgentDesktop | How to Display Calling List Columns in Agent Desktop Search]] | ||
Scenarios | Scenarios | ||
*[[tutorials-for-admins/Scenario-BuildingExercises | Scenario-Building Exercises]] | *[[tutorials-for-admins/Scenario-BuildingExercises | Scenario-Building Exercises]] | ||
Revision as of 22:17, 17 December 2018
• 日本語
<translate>=Tutorials for Admins= Introduction
AI and Bots
- How to Add a Bot or Chat Suggestions Engine
- Set up an Alterra Integration Account
- Set up an AWS Lex Integration Account
- Set up a Watson Assistant Integration Account
- How to Create an Amazon Lex Bot
- How to Create a Watson Assistant
- How to Integrate Bots with Chat
Campaigns
Chat
- How to Add a Contact Tab
- How to Configure Chat Services
- How to Configure Web Chat
- How to Edit Chat Widget Style
- How to Use the Chat Widget HTML Snippet
Integrations
Other
Scenarios
Services
- Quick Start
- How to Configure Chat Services
- How to Configure Email Services
- How to Configure Inbound Voice Services
Softphone
</translate>