From Bright Pattern Documentation
| Line 23: | Line 23: | ||
Other | Other | ||
*[[tutorials-for-admins/HowtoDisplayCallingListColumnsinAgentDesktop | How to Display Calling List Columns in Agent Desktop Search]] | *[[tutorials-for-admins/HowtoDisplayCallingListColumnsinAgentDesktop | How to Display Calling List Columns in Agent Desktop Search]] | ||
| + | *[[tutorials-for-admins/HowtoDisplaySearchableCallListColumnsinActivityForms | How to Display Searchable Call List Columns in Activity Forms]] | ||
Scenarios | Scenarios | ||
*[[tutorials-for-admins/Scenario-BuildingExercises | Scenario-Building Exercises]] | *[[tutorials-for-admins/Scenario-BuildingExercises | Scenario-Building Exercises]] | ||
Revision as of 19:29, 18 December 2018
• 日本語
<translate>=Tutorials for Admins= Introduction
AI and Bots
- How to Add a Bot or Chat Suggestions Engine
- Set up an Alterra Integration Account
- Set up an AWS Lex Integration Account
- Set up a Watson Assistant Integration Account
- How to Create an Amazon Lex Bot
- How to Create a Watson Assistant
- How to Integrate Bots with Chat
Campaigns
Chat
- How to Add a Contact Tab
- How to Configure Chat Services
- How to Configure Web Chat
- How to Edit Chat Widget Style
- How to Use the Chat Widget HTML Snippet
Integrations
Other
- How to Display Calling List Columns in Agent Desktop Search
- How to Display Searchable Call List Columns in Activity Forms
Scenarios
Services
- Quick Start
- How to Configure Chat Services
- How to Configure Email Services
- How to Configure Inbound Voice Services
Softphone
</translate>