Line 1: | Line 1: | ||
<translate>=Tutorials for Admins= | <translate>=Tutorials for Admins= | ||
− | + | ''Tutorials for Admins'' is a collection of how-to articles for system administrators using Bright Pattern's Contact Center Administrator application. This collection's articles explain how to accomplish specific goals related to configuration, integrations, setting up services, building scenarios, AI and bots, and other topics. | |
− | |||
+ | == Topics == | ||
*[[tutorials-for-admins/AIBots | AI and Bots]] | *[[tutorials-for-admins/AIBots | AI and Bots]] | ||
+ | *[[tutorials-for-admins/Chat | Chat]] | ||
+ | *[[tutorials-for-admins/Forms | Forms]] | ||
+ | *[[tutorials-for-admins/Integrations | Integrations]] | ||
+ | *[[tutorials-for-admins/Scenarios | Scenarios]] | ||
+ | *[[tutorials-for-admins/Services | Services]] | ||
+ | *[[tutorials-for-admins/Softphone | Softphone]] | ||
− | + | == Audience == | |
− | + | Readers are expected to be familiar with and have access to [[5.3:Contact-center-administrator-guide | | |
− | + | Contact Center Administrator]], the application that is used for configuring contact center operations and generating reports. | |
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
− | |||
+ | == Questions? == | ||
+ | At Bright Pattern, we are continually adding more tutorials to our collection. If you need help with a topic that is not already covered in documentation, please contact [https://www.brightpattern.com/contact-center-support Customer Success Management], connect with us via the [https://www.brightpattern.com/bright-pattern-company/contacts Contact Us] page, or post comments to documentation articles. | ||
+ | We're happy to help with any questions you might have! | ||
</translate> | </translate> |
Revision as of 23:48, 14 January 2019
<translate>=Tutorials for Admins= Tutorials for Admins is a collection of how-to articles for system administrators using Bright Pattern's Contact Center Administrator application. This collection's articles explain how to accomplish specific goals related to configuration, integrations, setting up services, building scenarios, AI and bots, and other topics.
Topics
Audience
Readers are expected to be familiar with and have access to Contact Center Administrator, the application that is used for configuring contact center operations and generating reports.
Questions?
At Bright Pattern, we are continually adding more tutorials to our collection. If you need help with a topic that is not already covered in documentation, please contact Customer Success Management, connect with us via the Contact Us page, or post comments to documentation articles.
We're happy to help with any questions you might have!
</translate>