From Bright Pattern Documentation
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== What format can be used for hold music? == | == What format can be used for hold music? == | ||
Bright Pattern currently supports .WAV files in the following format: G.711 | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time. | ||
Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | Hold music is uploaded in the Contact Center Administrator application, section [[contact-center-administrator-guide/AudioTreatments|Audio Treatments]]. | ||
Revision as of 20:38, 9 September 2019
• 日本語
<translate>= Hold Music=
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.</translate>