From Bright Pattern Documentation
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= All Scenario Exercises = | = All Scenario Exercises = <!--T:1--> | ||
Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario. | Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario. | ||
== Chat == | == Chat == <!--T:2--> | ||
*[[Scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation|How to Create a Chat Scenario That Pops Case or Contact Information]] | *[[Scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation|How to Create a Chat Scenario That Pops Case or Contact Information]] | ||
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*[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | How to Create a Chat Scenario That Uses Bots]] | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | How to Create a Chat Scenario That Uses Bots]] | ||
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*[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm | Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form]] | *[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm | Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form]] | ||
== Voice == | == Voice == <!--T:5--> | ||
*[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers]] | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers]] | ||
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*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers|How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers|How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers]] | ||
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*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail|How to Route Callers to the Last Agent and Provide a Voicemail Option]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail|How to Route Callers to the Last Agent and Provide a Voicemail Option]] | ||
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*[[scenario-builder-reference-guide/ScenarioExample | General Inbound Voice Scenario]] | *[[scenario-builder-reference-guide/ScenarioExample | General Inbound Voice Scenario]] | ||
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*[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]] | *[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]] | ||
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*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey| Voice Scenario Survey]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey| Voice Scenario Survey]] | ||
Revision as of 17:13, 28 October 2019
• 日本語
<translate>
All Scenario Exercises
Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario.
Chat
Voice
</translate>