From Bright Pattern Documentation
No edit summary |
|||
| Line 2: | Line 2: | ||
== What format can be used for hold music? == <!--T:2--> | == What format can be used for hold music? == <!--T:2--> | ||
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. | Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format. | ||
<!--T:3--> | <!--T:3--> | ||
Revision as of 17:43, 10 February 2021
• 日本語
<translate>= Hold Music=
What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. The volume settings can be changed only for .WAV files in uncompressed PCM 16-bit format.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.</translate>