• 5.19 • 5.3 • 5.8

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Methods

• Overview

Agent State

• getState
• setStatus

Dialing and Transfers

• dialNumber
• selectService
• singleStepTransfer
• singleStepConference

Completing and Terminating an Interaction

• setDisposition
• terminateInteraction
• completeInteraction
• completeInteractionWithDisp

Call Recordings Control

• muteCallRecordings()
• unmuteCallRecordings()
• getCallRecordingStatus(callback)
• startCallRecording(callback)
• stopCallRecording(callback)
• muteCallRecording(callback)
• unmuteCallRecording(callback)

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