提供: Bright Pattern Documentation
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interaction_quality_monitoring_grades
interaction_quality_monitoring_grades 表の各行には、iqm_idフィールドでに記載されるレビュー中に対話セグメントに付与された単一カテゴリの評価が表示されます。
Description of Data
The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the interaction_quality_monitoring_grades table.
| Column Name | Data Type | Description |
| id | BINARY (16) | Primary key |
| iqm_id | BINARY (16) | Reference to identifier of the review instance (field id in the interaction_quality_monitoring table) |
| grade_name | VARCHAR | Name of the call grading category |
| grade_value | INT | Grade assigned by the reviewer in the given category |
| order_num | INT | The order in which the given category is supposed to appear in reports relative to the other grading categories (as defined in configuration) |