interaction_quality_monitoring_gradesEach row in the ''interaction_quality_monitoring_grades'' table represents a grade in a single category given to an interaction segment during an instance of review referred to in the ''iqm_id'' field.The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the ''interaction_quality_monitoring_grades'' table.|'''Column Name'''|'''Data Type'''|'''Description'''|-|'''id'''|BINARY (16)|Primary key|-|'''iqm_id'''|BINARY (16)|Reference to identifier of the review instance (field ''id'' in the ''interaction_quality_monitoring'' table)|-|'''grade_name'''|VARCHAR|Name of the call grading category|-|'''grade_value'''|INT|Grade assigned by the reviewer in the given category|-|'''order_num'''|INT|The order in which the given category is supposed to appear in reports relative to the other grading categories (as defined in configuration)|}