From Bright Pattern Documentation
< 5.3:Embedded-agent-desktop-api-specification
Revision as of 20:33, 25 March 2019 by imported>Tracy
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Audience
This specification is intended for the IT personnel responsible for the data infrastructure of Bright Pattern Contact Center-based contact centers. Readers of this guide are expected to have expertise in web application development as well as a solid understanding of contact center operations and resources that are involved in such operations.
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