From Bright Pattern Documentation
< 5.19:Embedded-agent-desktop-sdk-specification | Methods
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getCallRecordingStatus(callback)
Gets call recording status information.
Request
Syntax
window.bpspat.api.getCallRecordingStatus(callback) callback = function(data) { }
Arguments
Parameter | Type | Description |
callback | function | JavaScript method executed when API method request is completed |
Response
The response object may contain the following fields.
Name | Data Type | Description |
data.item_id | string | interaction ID |
data.recording | boolean | Whether a call is being recorded ("1") or not ("0") |
data.muted | boolean | Whether the call recording is muted ("1") or not ("0") |
Example
{"item_id":"D3FA4B4F-244A-41E4-AE89-022BF2AA8D11","call_id":"7A741A68-7F75-458A-ADB0-842D0F3BA8C3/211","command":"call_recording_status","recording":"1","muted":"0"}