From Bright Pattern Documentation
< 5.19:Simplified-desktop-net-api-specification
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Purpose
The Bright Pattern Contact Center Simplified Desktop .NET API Specification describes the methods and events of the Simplified Desktop .NET API, which provides access to a number of functions of the Bright Pattern Contact Center Agent Desktop application from .NET-based third-party applications.
For more information about the Agent Desktop application, see the Bright Pattern Contact Center Agent Guide.