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< 5.3:Embedded-agent-desktop-sdk-specification‎ | Methods
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• 5.19 • 5.3 • 5.8


getCallRecordingStatus(callback)

Gets call recording status information.

Request

Syntax

window.bpspat.api.getCallRecordingStatus(callback)
callback = function(data) {
}

Arguments

Parameter Type Description
callback function JavaScript method executed when API method request is completed


Response

The response object may contain the following fields.

Name Data Type Description
data.item_id string interaction ID
data.recording boolean Whether a call is being recorded ("1") or not ("0")
data.muted boolean Whether the call recording is muted ("1") or not ("0")

Example

{"item_id":"D3FA4B4F-244A-41E4-AE89-022BF2AA8D11","call_id":"7A741A68-7F75-458A-ADB0-842D0F3BA8C3/211","command":"call_recording_status","recording":"1","muted":"0"}

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