• 5.19

Dialing Restrictions: Custom Class Reference

Dialing Restrictions Custom Class > Properties tab

Custom classes can fine-tune the dialing restrictions for specific services, campaigns, or teams. The Default Class provides a basic set of rules that apply to all calls, but custom classes can override the default class for specific needs.

Configuring the properties of a Dialing Restrictions Custom Class.

Properties tab

Name

The unique name of the custom class.

Assigned to services and campaigns

Displays services and campaigns assigned to the custom class. Click Edit to add one or more services or campaigns.

Assigned to teams

Displays teams assigned to the custom class. Click Edit to add one or more teams.

Destinations tab

Destination

This field accepts any combination of digits. Use an asterisk (*) to represent all digits.

Allowed or Blocked

Set to block or allow calls to a destination. This field is set to Allowed by default.

	A custom class can also be assigned and unassigned from the Teams or Services & Campaigns screens.

See also:

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• Dialing Restrictions Reference: Default Class
• Dialing Restrictions Reference: Custom Class
• Dialing Restrictions Task: Configure the Default Class
• Dialing Restrictions Task: Working with Custom Classes

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