From Bright Pattern Documentation
selectService
Selects a configured service (e.g., voice, chat, etc.) by name.
See the Agent Desktop 1.0 SDK Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.selectService(service name)
Parameters
| Parameter | Type | Description | Example |
| service name | function | Service name | "Customer Service" |
Response
Empty. In response to the request, the service to be used for interactions changes to the specified service name.