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< latest:Agent-Desktop-2.0

Revision as of 18:47, 22 June 2026 by Laura.donovan (talk | contribs) (Updated via BpClonePage extension. Source page: draft:Agent-Desktop-2.0/Campaign-operator-guide)

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Contents

Agent Desktop 2.0

Overview

Overview
Logging in to Agent Desktop 2.0
Logging Out

Agents

Agent Guide

Supervisors

Supervisor Guide

Administrators

Configuration Profiles

Quality Management

OmniQM Guide

Campaign Operators

Campaign Operator Guide

Campaign Operator Guide

Overview
View General Campaign Metrics
View Individual Campaign Metrics
View Campaign Lists
View Daily Disposition Metrics
How to Customize Metrics Views
How to Start and Stop Campaigns
How to Add and Remove Campaign Teams
How to Enable and Disable Lists within a Campaign< Previous

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