• 日本語

• 5.19 • 5.3 • 5.8

<translate>=Tutorials for Admins= Introduction

• About

AI and Bot Tutorials

• How to Add a Bot or Chat Suggestions Engine
• How to Create a Watson Assistant

Chat Tutorials

• How to Add a Contact Tab
• How to Configure Chat Services
• How to Configure Web Chat
• How to Edit Chat Widget Style
• How to Integrate Bots with Chat
• How to Use the Chat Widget HTML Snippet

Configuration Tutorials

• Quick Start

Email Tutorials

• How to Configure Email Services

Integration Tutorials

• How to Add an Integration Account
• How to Integrate Facebook Messenger

Scenario Tutorials

• Scenario Examples
• Scenario Templates
• Scenario-Building Exercises
• How to Create a Chat Scenario That Uses Bots
• How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers

Voice Tutorials

• How to Configure Inbound Voice Services
• How to Configure Outbound Campaigns
• How to Configure Softphone for Remote Desktop

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