• 5.19 • 5.3 • 5.8

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Microsoft Dynamics 365 Integration Guide

Introduction

• About Microsoft Dynamics 365 Integration
• Purpose
• Audience
• Features
• Web API

Configuration

• Prerequisites
• Integration Configuration
• Enabling Single Sign-On
• Enabling Dynamics 365 Data Access from Scenarios
• Customizing Dynamics 365 Activity Objects

Usage

• Search for a Contact Using the Dynamics 365 Search Block
• Locate or Create Screen Pop URLs for a Dynamics 365 Object

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