From Bright Pattern Documentation
<translate>=Scenario Builder Reference Guide= Introduction
About the Application
Scenario-Building Exercises
- Scenario Exercises
- All Scenario Exercises
- Create a Basic Scenario
- Pop Case or Contact Information
- Chat Scenario That Uses Bots
- Block Specific Incoming Phone Numbers
- Distribute Surveys to a Percentage of Random Customers
- Route Callers to the Last Agent and Provide a Voicemail Option
- Voice Scenario Survey
- Use Conversational IVR in a Scenario
- Scenario Example
Downloadable Templates
Scenario Blocks Definitions
Reference
Variables and Expressions
Voice Prompts and Segments
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