From Bright Pattern Documentation
<translate>= Call Center Configuration Sections = The following is a list of sections in the Contact Center Administrator application, section Call Center Configuration. This section is where you configure global (i.e., contact-center wide) system settings.
- Overview
- General Settings
- Integration Accounts
- Identification
- Knowledge Base
- Calendars
- Hours of Operation
- State Calling Hours
- Auxiliary Skills
- Language Skills
- Audio Treatments
- Shared Voice Segments
- Voicemail
- Omni-Channel Routing
- Chat Settings
- Email Settings
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