• 日本語

<translate>= Hold Music=

What format can be used for hold music?

For hold music and other prompts, Bright Pattern currently supports a variety of input formats, including .WAV, .MP3, and more. Note that this is enabled when your service provider installs the FFmpeg application; for more information, contact your service provider.

Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.</translate>

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