• 日本語

<translate>

Overview

To integrate Microsoft Dynamics 365 in your Bright Pattern Contact Center operations, you should complete our integration configuration steps in the following order:

1. Configuration Section A: Enable Scenarios and Access to Dynamics 365
   
   
2. Configuration Section B: Enable Agent Desktop Integration
   
   
3. Reference: How to Add an Integration Account in Bright Pattern
   
   
4. Optional: Configuring Screen Pop for Preview Campaigns

</translate>

< Previous | Next >