From Bright Pattern Documentation
Set Reporting Custom Field
Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Request
Syntax
setReportingCustomField(name, value);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| name | String | Required | The name of the custom reporting field | "custom1" |
| value | String | Required | The resulting value of the custom reporting field | "$(variable_in_field)" |