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• 5.19 • 5.2 • 5.3 • 5.8

API Instantiation and Initialization

First, the client should create an Api object and attach event handlers:

m_api = new DesktopControlAPI.ApiLite();
m_api.eventDispatcher.evtApiUp += this.onApiUp;
m_api.eventDispatcher.evtApiDown += this.onApiDown;
m_api.eventDispatcher.evtCallOffered += this.onCallOffered;
m_api.eventDispatcher.evtCallDialing += this.onCallDialing;
m_api.eventDispatcher.evtCallDisconnected += this.onCallDisconnected;

Note that by default API logging is enabled:

ApiLite(bool _enableLog = true);

To disable logging, set enableLog to false.

m_api = new DesktopCOntrolAPI.ApiLite(false);

Once API is created and event handlers are attached, the client may initialize the API instance:


Once API is connected to the softphone and the evtApiUp event is received, the client may dial calls:


When application terminates the following method should be called to ensure clean termination of the TCP connection between API and the Agent Desktop:


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