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< 5.2:Desktop-javascript-api-specification
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This page contains changes which are not marked for translation.
• 5.19 • 5.2 • 5.3 • 5.8

Contents

  • Desktop JavaScript API Specification
    • Introduction
  • Purpose
  • AudienceAPI Methods
  • General Information
  • Dial Number
    • 1.1 Request
      • 1.1.1 Syntax
    • 1.2 Parameters
  • Select Service
  • Single-Step Transfer
  • Single-Step Conference
  • Terminate Interaction
  • Set Notes
  • Set Disposition
  • Set Disposition By Name
  • Post Variable
  • Set Reporting Custom Field
  • Complete Interaction
  • Complete Interaction with Disposition and Notes
  • Get Call Recording Status
  • Start Call Recording
  • Stop Call Recording
  • Mute Call Recording
  • Unmute Call Recording
  • Get Screen Recording Status
  • Stop Screen Recording
  • Pause Screen Recording
  • Resume Screen Recording
  • Pause Call and Screen Recording
  • Resume Call and Screen Recording
  • Callback

Dial Number

Makes a call to the specified number.

For more information, see the Bright Pattern Contact Center Agent Guide, section How to Make an Internal Call and section How to Make an Outbound Call.

Request

Syntax

dialNumber(number);

Parameters

Parameter Type Optional/Required Description Example
number String Required The number to be dialed "11234567"


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