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• 5.2

Purpose

The Bright Pattern Contact Center Desktop JavaScript API Specification describes the Desktop JavaScript API that provides access to a number of functions of the Bright Pattern Contact Center Agent Desktop application from the web pages or IFrames loaded into this application from other domains.

For general information about the Bright Pattern Contact Center Agent Desktop application, see the Agent Guide. For information about loading web pages into Agent Desktop from scenarios, see the Scenario Builder Reference Guide, section Web Screen Pop block.


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