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Contents

  • Desktop JavaScript API Specification
    • Introduction
  • Purpose
  • Audience
    • API Methods
  • General Information
    • Dialing and Transfers
  • Dial Number
  • Select Service
  • setRescheduleWindow
  • Single-Step Transfer
  • Single-Step Conference
    • Completing and Terminating an Interaction
  • Complete Interaction
  • Complete Interaction with Disposition and Notes
  • Post Variable
  • Set Disposition
  • Set Disposition By Name
  • Set Notes
    • 1.1 Request
      • 1.1.1 Syntax
      • 1.1.2 Parameters
  • Set Reporting Custom Field
  • Terminate Interaction
    • Call and Screen Recordings Control
  • Callback
  • Pause Call and Screen Recording
  • Resume Call and Screen Recording
    • Call Recordings Control
  • Get Call Recording Status
  • Mute Call Recording
  • Unmute Call Recording
  • Start Call Recording
  • Stop Call Recording
    • Screen Recordings Control
  • Get Screen Recording Status
  • Pause Screen Recording
  • Resume Screen Recording
  • Stop Screen Recording

Set Notes

Sets the free-form notes for the current interaction to the specified string.

Request

Syntax

setNotes(notes);

Parameters

Parameter Type Optional/Required Description Example
notes String Required The interaction notes "Third time calling today."
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