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• 5.2

Call Number

The Call Number component is a button which, when clicked, will initiate a call to the specified number.


Activity form Call Number component


To add this component to your activity form, hold and drag the component from the component menu on the left, onto the blank form on the right.

Settings

Call Number component settings

Style

Select or define the text style for this element. Choose from the following options:

  • << None >>
  • Text
  • Title
  • Label
  • Hyperlink
  • Note

Selecting the show as link checkbox will make the call number be displayed as a clickable link for direct calling.

Label text

Enter text to be displayed on the button. Clicking $() will map the label text field with the selected variable in the $(varname) format. In this example, the label text field is mapped to the mobile phone variable, which creates label text $(Contact.phones[MOBILE].phone).

Number to call

Enter the number to be called. This can be a static number or a scenario variable in the $(varname) format. Clicking $() will map the label text field with the selected variable in the $(varname) format.

Validation URL

When the parameter is defined for the Disposition button, the URL is called when the Disposition button is clicked. If anything but "200 OK" is received, an error message is displayed: The call selected is not allowed.



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