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< 5.3:Agent-guide | Tutorials(Redirected from 5.3:Agent-guide/Tutorials/Overview)
• 5.3
Contents
Agent Tutorials
Agent tutorials explain how to perform specific tasks within the Agent Desktop application.
Explore tutorials to learn more about the following topics:
- Calendar
- Calls
- Cases and Email
- Chats
- Contacts
- Knowledge Base
- Outbound Campaigns
- Search
- States
- Troubleshooting