From Bright Pattern Documentation
< 5.3:Agent-guide | Tutorials
• 5.3 • draft
Contents
- Agent Guide Introduction
- Welcome
- What Is Agent Desktop?
- User Interface OverviewGetting Started
- SetupUsage
- Working in Agent DesktopTutorials
- Tutorials
- Troubleshooting
Search
- Overview
- How to Conduct Advanced Searches
- Using URL Variations to Access Case and Contact Information