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• 5.2 • 5.3

Dispositions

The Dispositions widget displays a count of all dispositions that have been assigned to handled tasks. If you hover your cursor over the widget, you may highlight information about any of the displayed dispositions.


Dispositions widget displaying an agent's statistics


Settings

Users with the privilege Customize Wallboards may edit the control settings of wallboard widgets. Dispositions settings are as follows.


Agent setting with Logged in User selected


Agent

The Agent setting allows you to select any member of your team(s) or Logged in User (i.e., yourself) for display; the default is Logged in User.


Agent setting with user selected


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