From Bright Pattern Documentation
• 5.2 • 5.3
Contents
- Wallboard Builder Reference Guide Introduction
- Purpose
- AudienceWallboard Builder Application
- Accessing Wallboards
- Wallboard Builder Overview
- Requirements
- View Mode
- Edit Mode
- Creating New Wallboards
- MetricsMultiple Wallboards
- Global Wallboards
- Rotating Screens Colors and Style
- Customizing Wallboard Styles
- Alerts
- Title and ControlsStandard Widgets
- About Standard Widgets
- Agent Grid
- Agent State Summary
- Gauge
- News
- Service Grid
- Single Statistic
- Text
- Time
- ImageTime Series Widgets
- About Time Series Widgets
- Time Series WidgetsUser Widgets
- About User Widgets
- Break Time
- Dispositions
- My Stats vs. My Team's
- Satisfaction
- AgendaCopy from Existing Widgets
- About Copy from Existing Widgets
Rotating Screens
If you have created or have access to more than one wallboard, it is possible to rotate between them either manually or configure your system to do so automatically.
Manual Screen Rotation
To manually rotate between wallboard screens, use either the Wallboard selector for selecting a personal or global wallboard or the
Navigation arrows for flipping from one wallboard to the next.
Automatic Screen Rotation
To enable wallboard screens to automatically rotate, take the following steps:
- Click the menu
button
- Select Rotation
- Select the Enabled checkbox
- Select which wallboards you would like included in the rotation
- Enter the interval (in seconds) that you would like your screens to rotate at
- Click OK
To disable automatic screen rotation, simply return to the Rotation menu option and uncheck the Enabled box.