Structures

The following structures are available globally.

  • Represents a single completed chat session. Includes the session ID, session creation timestamp and array of ContactCenterEvent events.

    • Tag: ContactCenterChatSession
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    Declaration

    Swift

    public struct ContactCenterChatSession

  • Represents an history of the CRM case associated with the current chat session as an array of ContactCenterChatSession objects. Application may obtain the case history by executing a getCaseHistory method of the ContactCenterCommunicating protocol.

    • Tag: ContactCenterCaseHistory
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    Declaration

    Swift

    public struct ContactCenterCaseHistory

  • Describes the properties of the current chat session.

    • Tag: ContactCenterChatSessionProperties
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    Declaration

    Swift

    public struct ContactCenterChatSessionProperties

  • Describes chat service status.

    • Tag: ContactCenterServiceAvailability
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    Declaration

    Swift

    public struct ContactCenterServiceAvailability

  • Describes errors that might happen when communicating with Contact Center

    • Tag: ContactCenterErrorResponse

    Declaration

    Swift

    public struct ContactCenterErrorResponse : Decodable