From Bright Pattern Documentation
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| − | = Work = | + | = Work = |
*[[Agent-guide/Work/WorkingInAgentDesktop | Working in Agent Desktop]] | *[[Agent-guide/Work/WorkingInAgentDesktop | Working in Agent Desktop]] | ||
| − | *[[ | + | *[[Agent-guide/Work/Accessibility/Overview | Accessibility]] |
| − | *[[ | + | *[[Agent-guide/Work/Calendar/Overview | Calendar]] |
| − | *[[ | + | *[[Agent-guide/Work/Calls/Overview | Calls]] |
| − | *[[Agent-guide/Work/CasesEmail | Cases and Email]] | + | *[[Agent-guide/Work/CasesEmail/Overview | Cases and Email]] |
| − | *[[ | + | *[[Agent-guide/Work/Chats/Overview | Chats]] |
| − | *[[Agent-guide/Work/ | + | *[[Agent-guide/Work/Contacts/Overview | Contacts]] |
| − | *[[ | + | *[[Agent-guide/Work/Dashboard/Overview | Dashboard]] |
| − | *[[Agent-guide/Work/HomePage| Home Page]] | + | *[[Agent-guide/Work/HomePage/Overview| Home Page]] |
| − | *[[ | + | *[[Agent-guide/Work/KnowledgeBase/Overview | Knowledge Base]] |
| − | *[[ | + | *[[Agent-guide/Work/Mobile/Overview | Mobile App Interactions]] |
| − | *[[ | + | *[[Agent-guide/Work/OutboundCampaigns/Overview | Outbound Campaigns]] |
| − | *[[ | + | *[[Agent-guide/Work/QualityManagement | Quality Management]] |
| − | *[[ | + | *[[Agent-guide/Work/Screen-Pop/Overview | Screen-Pop]] |
| − | *[[ | + | *[[Agent-guide/Work/SearchandPreviewRecords/Overview | Search]] |
| − | *[[ | + | *[[Agent-guide/Work/States/Overview | States]] |
| − | + | *[[Agent-guide/Work/Voicemail/Overview | Voicemail]] | |
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Latest revision as of 04:01, 29 May 2024