From Bright Pattern Documentation
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| − | = Work = | + | = Work = |
*[[Agent-guide/Work/WorkingInAgentDesktop | Working in Agent Desktop]] | *[[Agent-guide/Work/WorkingInAgentDesktop | Working in Agent Desktop]] | ||
*[[Agent-guide/Work/Accessibility/Overview | Accessibility]] | *[[Agent-guide/Work/Accessibility/Overview | Accessibility]] | ||
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*[[Agent-guide/Work/HomePage/Overview| Home Page]] | *[[Agent-guide/Work/HomePage/Overview| Home Page]] | ||
*[[Agent-guide/Work/KnowledgeBase/Overview | Knowledge Base]] | *[[Agent-guide/Work/KnowledgeBase/Overview | Knowledge Base]] | ||
| − | *[[Agent-guide/Work/Mobile/Overview | Mobile Interactions]] | + | *[[Agent-guide/Work/Mobile/Overview | Mobile App Interactions]] |
*[[Agent-guide/Work/OutboundCampaigns/Overview | Outbound Campaigns]] | *[[Agent-guide/Work/OutboundCampaigns/Overview | Outbound Campaigns]] | ||
| + | *[[Agent-guide/Work/QualityManagement | Quality Management]] | ||
*[[Agent-guide/Work/Screen-Pop/Overview | Screen-Pop]] | *[[Agent-guide/Work/Screen-Pop/Overview | Screen-Pop]] | ||
| − | *[[Agent-guide/Work/ | + | *[[Agent-guide/Work/SearchandPreviewRecords/Overview | Search]] |
*[[Agent-guide/Work/States/Overview | States]] | *[[Agent-guide/Work/States/Overview | States]] | ||
*[[Agent-guide/Work/Voicemail/Overview | Voicemail]] | *[[Agent-guide/Work/Voicemail/Overview | Voicemail]] | ||
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Latest revision as of 04:01, 29 May 2024