From Bright Pattern Documentation
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| − | == | + | = dialNumber = |
| − | === | + | Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed. |
| + | |||
| + | == Request == | ||
| + | === Syntax === | ||
window.bpspat.api.dialNumber(phone_number) | window.bpspat.api.dialNumber(phone_number) | ||
| − | === | + | === Parameters === |
| − | + | {|border="1" style="border-collapse:collapse" cellpadding="5" | |
| − | + | | '''Parameter''' | |
| − | + | | '''Type''' | |
| − | + | | '''Description''' | |
| − | + | |- | |
| − | + | | phone_number | |
| − | + | | function | |
| − | + | | Destination phone number | |
| − | + | |} | |
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| + | == Response == | ||
| + | Empty. | ||
| + | In response to the request, the phone number is dialed. | ||
| − | + | To get a response, use [[Embedded-agent-desktop-sdk-specification/Methods/getState | getState]] to display agent state and interaction data. | |
Latest revision as of 04:02, 29 May 2024
dialNumber
Makes a voice call for the logged-in agent, using a specified destination number. Note that only extension numbers of other contact center users can be dialed.
Request
Syntax
window.bpspat.api.dialNumber(phone_number)
Parameters
| Parameter | Type | Description |
| phone_number | function | Destination phone number |
Response
Empty.
In response to the request, the phone number is dialed.
To get a response, use getState to display agent state and interaction data.