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= Notes System=  
The Notes System component is a free-form text field that duplicates the function of the '''call notes''' field of the Agent Desktop application. A form can have only one component of this type. For more information, see section [[agent-guide/HowtoEnterDispositionsandNotes|How to Enter Dispositions and Notes]] of the ''Agent Guide''.  
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The Notes System component is a free-form text field that duplicates the function of the '''call notes''' field of the Agent Desktop application.  
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'''Note''': This control is supported in version 5.x for forms created in the Form Builder application version 3.x. For component properties, see Bright Pattern Contact Center Documentation [https://help3x.brightpattern.com/3.18:Form-builder-reference-guide/NotesSystem version 3.x].
  
  
 
[[File:Activity-Form-Notes-System.png|225px|Activity form notes system]]
 
[[File:Activity-Form-Notes-System.png|225px|Activity form notes system]]
 
 
To add this component to your activity form, hold and drag the component from the component menu on the left, onto the blank form on the right.
 
 
 
== Settings ==
 
The following settings can be specified for the Notes System component.
 
 
=== Style ===
 
Select or define the [[form-builder-reference-guide/FormBuilderOverview|text style]] for text appearing in this field. Choose from the following options:
 
* << None >>
 
* Text
 
* Title
 
* Label
 
* Hyperlink
 
* Note
 
 
 
[[File:Activity-Form-Notes-Settings.png|400px|center|Activity form Notes System settings]]
 
 
 
 
<center>[[form-builder-reference-guide/Notes|< Previous]]  |  [[form-builder-reference-guide/Number|Next >]]</center>
 
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Latest revision as of 04:02, 29 May 2024