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The list of [[agent-guide/HowtoRedialaPreviouslyDialedNumber|recent interactions]] for the logged user is available in the following property in ''AgentPlace'' after agent login:
 
The list of [[agent-guide/HowtoRedialaPreviouslyDialedNumber|recent interactions]] for the logged user is available in the following property in ''AgentPlace'' after agent login:
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<center>[[desktop-integration-api-net-version-tutorial/Directory|< Previous]]  |  [[desktop-integration-api-net-version-tutorial/Favorites|Next >]]</center>
 
<center>[[desktop-integration-api-net-version-tutorial/Directory|< Previous]]  |  [[desktop-integration-api-net-version-tutorial/Favorites|Next >]]</center>
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Latest revision as of 04:31, 29 May 2024

• 5.19 • 5.2 • 5.3 • 5.8

Recent Interactions

The list of recent interactions for the logged user is available in the following property in AgentPlace after agent login:

public SortedDictionary<string, Recent> recents;


The following code snippet shows how to sort the recent interactions according to the timestamp of the interactions:

::List<Recent> recentList = _AgentPlace.recents.Values.ToList();
recentList.Sort((x, y) => x.timestamp.CompareTo(y.timestamp));


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