From Bright Pattern Documentation
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*[[Microsoft-dynamics-365-integration-guide/Configuration/ScreenpopforPreviewCampaigns |Optional: Configuring Screenpop for Preview Campaigns]] | *[[Microsoft-dynamics-365-integration-guide/Configuration/ScreenpopforPreviewCampaigns |Optional: Configuring Screenpop for Preview Campaigns]] | ||
* [[Microsoft-dynamics-365-integration-guide/Configuration/SSO | Enable Single Sign-On]] | * [[Microsoft-dynamics-365-integration-guide/Configuration/SSO | Enable Single Sign-On]] | ||
| + | * [[Microsoft-dynamics-365-integration-guide/Configuration/EnableSessionsAndChannels | Configuration Section B: Enable Agent Desktop Integration for CIF2.0]] | ||
Revision as of 22:01, 5 August 2024
• 日本語
Configuration
- Overview
- Prerequisites
- Configuration Section A: Enable Scenarios and Access to Dynamics 365
- Configuration Section B: Enable Agent Desktop Integration
- Reference: How to Add an Integration Account in Bright Pattern
- Optional: Configuring Screenpop for Preview Campaigns
- Enable Single Sign-On
- Configuration Section B: Enable Agent Desktop Integration for CIF2.0
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